Refund policy

At Plantkos, we believe in the effectiveness of our skincare and want you to feel confident in your purchase. That’s why we offer a 90-Day Results Guarantee exclusively for the following full-size products purchased directly from Plantkos.co:

• Triple C Serum
• Hydrating Moisturizer
• Revitalizing Eye Cream

Exclusions: Samples, minis, travel sizes, and bundled product sets are not covered by this guarantee.
How It Works

• Each bottle is designed to last approximately 45 days, which means completing the guarantee period requires purchase and consistent use of at least two bottles of the same product.
• If, after 90 consecutive days of consistent use as directed, you are not satisfied with your results, you may request a refund of the purchase price (excluding shipping, taxes, and fees).
• Refunds will be issued to the original form of payment within 10–14 business days after your return is received and processed.

Guarantee Does Not Apply In the Following Cases:

• Nonuse of the product for any reason.
• Misuse of the product, including failure to follow usage instructions.
• Normal side effects experienced: Some people may experience temporary or mild reactions such as redness, dryness, peeling, irritation, itching, breakouts, or allergic reactions. These are not grounds for a refund.

How to Request a Refund

• Contact Plantkos Customer Support at [email protected]
• Provide your proof of purchase, order number, and date of purchase.
• Return the product container(s) and original packaging, even if partially used.
• Our team will review your request and provide instructions for the return process.

Refund policy

At Plantkos, we believe in the effectiveness of our skincare and want you to feel confident in your purchase. That’s why we offer a 90-Day Results Guarantee exclusively for the following full-size products purchased directly from Plantkos.co:

• Triple C Serum
• Hydrating Moisturizer
• Revitalizing Eye Cream

Exclusions: Samples, minis, travel sizes, and bundled product sets are not covered by this guarantee.
How It Works

• Each bottle is designed to last approximately 45 days, which means completing the guarantee period requires purchase and consistent use of at least two bottles of the same product.
• If, after 90 consecutive days of consistent use as directed, you are not satisfied with your results, you may request a refund of the purchase price (excluding shipping, taxes, and fees).
• Refunds will be issued to the original form of payment within 10–14 business days after your return is received and processed.

Guarantee Does Not Apply In the Following Cases:

• Nonuse of the product for any reason.
• Misuse of the product, including failure to follow usage instructions.
• Normal side effects experienced: Some people may experience temporary or mild reactions such as redness, dryness, peeling, irritation, itching, breakouts, or allergic reactions. These are not grounds for a refund.

How to Request a Refund

• Contact Plantkos Customer Support at [email protected]
• Provide your proof of purchase, order number, and date of purchase.
• Return the product container(s) and original packaging, even if partially used.
• Our team will review your request and provide instructions for the return process.